Return Policy:
1. Items must be returned in their original, unused condition, with the Original Product Certificate, and the Original or a Copy of the Invoice.
2. The return should include the original packaging and any accompanying documentation or accessories provided with the product.
3. A courier charge of Rs 150 will be deducted from the refund for general returns; for charged bracelets, both courier charges and charging costs will be deducted.
4. Any issues with the product(s) must be reported within 24 hours of delivery as per our return policy.
5. Multiple payments against the same order will be fully refunded, excluding transaction charges on duplicate payments, with the cost of the singular order retained.
6. Damaged or improperly used items are not covered under our Returns and Replacement Policy.
7. We conduct thorough quality checks and secure packaging, but if you receive a damaged item, contact our customer support for return or replacement assistance.
8. Refunds are issued promptly after inspection and approval.
9. We are dedicated to ensuring your satisfaction and addressing concerns related to product quality.
Customer Responsibility:
• Customers dissatisfied or with a change of mind must bear return courier charges.
• Reverse pick-up offered only for defects/wrong products.
To Request Return/Exchange:
• Email kalpbdhi@gmail.com or WhatsApp +919022275450 with order number, item pictures, and reasons.
• Reverse pick-up arranged within 2-4 working days.
Shipping and Delivery Policy:
• Orders aim to be dispatched within 72 hours; customers notified of missing items, unavailability, or delays via email or WhatsApp with expected dispatch date.
• Most orders delivered within 7 working days from the dispatch date.
Free Shipping:
• Shipping is free for all paid orders above Rs. 999 /- only
1. Items must be returned in their original, unused condition, with the Original Product Certificate, and the Original or a Copy of the Invoice.
2. The return should include the original packaging and any accompanying documentation or accessories provided with the product.
3. A courier charge of Rs 150 will be deducted from the refund for general returns; for charged bracelets, both courier charges and charging costs will be deducted.
4. Any issues with the product(s) must be reported within 24 hours of delivery as per our return policy.
5. Multiple payments against the same order will be fully refunded, excluding transaction charges on duplicate payments, with the cost of the singular order retained.
6. Damaged or improperly used items are not covered under our Returns and Replacement Policy.
7. We conduct thorough quality checks and secure packaging, but if you receive a damaged item, contact our customer support for return or replacement assistance.
8. Refunds are issued promptly after inspection and approval.
9. We are dedicated to ensuring your satisfaction and addressing concerns related to product quality.
Customer Responsibility:
• Customers dissatisfied or with a change of mind must bear return courier charges.
• Reverse pick-up offered only for defects/wrong products.
To Request Return/Exchange:
• Email kalpbdhi@gmail.com or WhatsApp +919022275450 with order number, item pictures, and reasons.
• Reverse pick-up arranged within 2-4 working days.
Shipping and Delivery Policy:
• Orders aim to be dispatched within 72 hours; customers notified of missing items, unavailability, or delays via email or WhatsApp with expected dispatch date.
• Most orders delivered within 7 working days from the dispatch date.
Free Shipping:
• Shipping is free for all paid orders above Rs. 999 /- only